Shipping policy

At ย ๐‘ฏ๐’†๐’“๐‘ญ๐’‚๐’Š๐’•๐’‰ ๐‘ฑ๐’๐’–๐’“๐’๐’‚๐’ ๐’ƒ๐’š ๐‘น๐’๐’…๐’Š๐’†๐’“ ๐‘ฎ๐’“๐’๐’–๐’‘๐ŸŒธ , we believe in delivering your sanctuary for thoughts as quickly as possible. Since we maintain our own inventory in Toronto, we offer industry-leading processing times.

1. Processing Timeโœจ

We take pride in our efficiency. All orders are processed and ready for shipment within 24 hours. Orders placed before 12:00 PM (EST) are typically dispatched the same business day.

2. Shipping Rates & Delivery Estimatesโœจ

Shipping charges for your order will be calculated and displayed at checkout.

โ€ข Express GTA & Ontario: 1 to 2 business days.

โ€ข Standard Canada Shipping: 3 to 5 business days.

โ€ข Free Shipping: We are pleased to offer free standard shipping on all Canadian orders over $75.

3. Shipment Confirmation & Order Trackingโœจ

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

4. Customs, Duties, and Taxesโœจ

๐‘ฏ๐’†๐’“๐‘ญ๐’‚๐’Š๐’•๐’‰ ๐‘ฑ๐’๐’–๐’“๐’๐’‚๐’ ๐’ƒ๐’š ๐‘น๐’๐’…๐’Š๐’†๐’“ ๐‘ฎ๐’“๐’๐’–๐’‘๐ŸŒธ is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damagesโœจ

If you receive your order damaged, please contact our Concierge at Concierge@rodiergroup.com within 48 hours of delivery with photos of the packaging and the product.

6. Contact Informationโœจ

For any questions regarding your delivery, please reach out to our Concierge:

Email: Concierge@rodiergroup.com

Address: 8 Widmer Street, Unit 4809, Toronto, ON M5V 0W6, Canada.